千家信息网

巡检常见问题及解决方案(一)

发表于:2025-01-20 作者:千家信息网编辑
千家信息网最后更新 2025年01月20日,1.端口下出现CRC错包统计例如:XGigabitEthernet0/0/1 current state : UPLine protocol current state : UPDescription
千家信息网最后更新 2025年01月20日巡检常见问题及解决方案(一)

1.端口下出现CRC错包统计

例如

XGigabitEthernet0/0/1 current state : UP

Line protocol current state : UP

Description:

Switch Port, Link-type : access(negotiated),

PVID : 1, TPID : 8100(Hex), The Maximum Frame Length is 9012

IP Sending Frames' Format is PKTFMT_ETHNT_2, Hardware address is 4cf9-5d39-efa0

Current system time: 2017-12-08 14:10:22

Port Mode: COMMON FIBER, Transceiver: UNKNOWN_SFP

Speed : 10000, Loopback: NONE

Duplex: FULL, Negotiation: DISABLE

Mdi : -, Flow-control: DISABLE

Last 300 seconds input rate 1981032 bits/sec, 789 packets/sec

Last 300 seconds output rate 13763216 bits/sec, 1234 packets/sec

Input peak rate 3900736744 bits/sec, Record time: 2016-12-20 15:58:51

Output peak rate 1579418400 bits/sec, Record time: 2017-06-11 07:56:25

Input: 8074383226 packets, 3301841306523 bytes

Unicast: 8072437737, Multicast: 1008305

Broadcast: 1, Jumbo: 0

Discard: 0, Pause: 937183

Frames: 0

Total Error: 828399

CRC: 838399, Giants: 0

Runts: 0, DropEvents: 0

Alignments: 0, Symbols: 0

Ignoreds: 0

Output: 11492763448 packets, 15396671657189 bytes

Unicast: 11475385794, Multicast: 16770945

Broadcast: 606709, Jumbo: 0

Discard: 12, Pause: 0

Total Error: 0

Collisions: 0, Late Collisions: 0

Deferreds: 0

Input bandwidth utilization threshold : 80.00%

Output bandwidth utilization threshold: 80.00%

Input bandwidth utilization : 0.02%

Output bandwidth utilization : 0.14%

发现接口的Input方向存在CRC的错包则表示曾经或者现在存在上游发出的包里面存在错包现象

需要排查

解决方案:检查上游设备状态,是否存在丢包,光功率不正常等现象,

如果之前就出现了,但是存在数据没有清除需要观察包的数量是否增加,如果没有增加可以将接口下清除统计信息,避免不必要的报错,通过命令 reset count interface XG 0/0/1 清除接口下所有的数据统计信息。


2.查看光模块的参数信息,存在异常

[G14_WR_NE20E_A-diagnose]display optical-module extend information slot 17 card 14

===============================================================================

Transceiver Digital Diagnostic Monitoring (DDM), Internally Calibrated

=============|=================================================================

Card14-Port0 + Value HighAlarm HighWarn LowWarn LowAlarm Status

-------------|-----------------------------------------------------------------

Temperature(C) 34.527 80.000 70.000 0.000 -10.000 Normal

Supply Voltage(V) 3.307 3.630 3.465 3.135 2.970 Normal

Tx Bias(mA) 5.340 20.000 15.000 1.000 1.000 Normal

Tx Power(avg dBm) -2.281 0.999 -1.000 -7.300 -9.299 Normal

Rx Power(avg dBm) -40.000 0.999 -1.000 -9.901 -11.897 Abnormal

=============|=================================================================

display transceiver interface gigabitethernet 0/0/1 verbose

接受的光功率过低,可能为光纤没有接好,或者对端没有发光


3.电源显示不正常

display power

------------------------------------------------------------

Slot PowerID Online Mode State Power(W)

------------------------------------------------------------

1 PWR1 Present AC NotSupply 150.00

1 PWR2 Present AC Supply 150.00

2 PWR1 Present AC NotSupply 150.00

2 PWR2 Present AC Supply 150.00

AC为交流电源

DC为直流电源

可能原因:

客户就是单电源,并没有第二块电源模块

有第二块电源,但是没有加电

确实电源掉电


4.运行的配置文件与保存的配置文件不一致

display configuration changes


5.SNMP协议版本检查

display snmp-agent sys-info version

SNMP version running in the system:

SNMPv2c SNMPv3

出现配置时同时兼容多个SNMP的版本,没有影响


6.根据现网中报的速率判断如果操作是否会影响业务

display interface GigabitEthernet2/0/12

Last 300 seconds input rate 448792 bits/sec, 62 packets/sec

Last 300 seconds output rate 506664 bits/sec, 71 packets/sec

多采几次将input和output的包速率加起来判断是否有大量的业务运行

7.出现MAC地址飘移

display trapbuffer

#Feb 8 2017 18:37:18+08:00 C05_NAS_S5720_CSS L2IFPPI/4/MFLPVLANALARM:OID 1.3.6.1.4.1.2011.5.25.160.3.7 MAC move detected, VLANID = 3, MacAddress = 244c-0733-3205, Original-Port = Eth-Trunk100, Flapping port = XGE1/0/1. Please check the network accessed to flapping port.

可能原因:

客户端的移动---此时会在日志中出现简单的一条MAC飘移,没有影响

但是如果出现大量的MAC漂移日志,显示同一mac飘移,可能存在二层的环路,或者遭受***,检查stp的状态,MAC飘移表

display mac-address flapping record

------------------------------------------------------------------------------
Move-Time VLAN MAC-Address Original-Port Move-Ports MoveNum
-------------------------------------------------------------------------------
S:2011-08-31 17:22:36 300 0000-0000-0007 Eth-Trunk1 Eth-Trunk2 81
E:2011-08-31 17:22:44
-------------------------------------------------------------------------------

可以通过配置MAC地址的同优先级不能覆盖,静态绑定,允许接入的最大MAC数量

8. 单板工作不正常

display device

CE12808's Device status:

--------------------------------------------------------------------------------

Slot Card Type Online Power Register Alarm Primary

--------------------------------------------------------------------------------

1 - CE-L48XS-EC Present On Registered Normal NA

3 - CE-L48GS-EA Present On Registered Normal NA

5 - CE-L48GT-EA Present On Registered Normal NA

9 - CE-MPUA Present On Registered Normal Master

10 - CE-MPUA Present On Registered Normal Slave

11 - CE-CMUA Present On Registered Normal Master

12 - CE-CMUA Present On Registered Normal Slave

13 - CE-SFU08A Present On Registered Normal NA

14 - CE-SFU08A Present On Registered Normal NA

15 - CE-SFU08A Present On Registered Normal NA

16 - CE-SFU08A Present On Registered Normal NA

17 - CE-SFU08A Present On Registered Normal NA

18 - - Present Off Unregistered - NA

PWR1 - PAC-2700WA Present On Registered Normal NA

PWR2 - PAC-2700WA Present On Registered Normal NA

PWR3 - PAC-2700WA Present On Registered Normal NA

PWR4 - PAC-2700WA Present On Registered Normal NA

PWR5 - PAC-2700WA Present On Registered Normal NA

PWR6 - PAC-2700WA Present On Registered Normal NA

PWR7 - PAC-2700WA Present On Registered Normal NA

PWR8 - PAC-2700WA Present On Registered Normal NA

FAN1 - FAN-12C Present On Registered Normal NA

FAN2 - FAN-12C Present On Registered Normal NA

FAN3 - FAN-12C Present On Registered Normal NA

FAN4 - FAN-12C Present On Registered Normal NA

FAN5 - FAN-12C Present On Registered Normal NA

FAN6 - FAN-12C Present On Registered Normal NA

FAN7 - FAN-12C Present On Registered Normal NA

FAN8 - FAN-12C Present On Registered Normal NA

FAN9 - FAN-12C Present On Registered Normal NA

FAN10 - FAN-12C Present On Registered Normal NA

FAN11 - FAN-12C Present On Registered Normal NA

FAN12 - FAN-12C Present On Registered Normal NA

FAN13 - FAN-12C Present On Registered Normal NA

--------------------------------------------------------------------------------

display switchover state

Switchover State : Ready

Switchover Policy : Board Switchover

MainBoard : 9

SlaveBoard : 10

建议查看单板是否插紧或者更换单板,可能是没有插板卡


0