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如何收集SEP的sylink debug日志

发表于:2024-11-23 作者:千家信息网编辑
千家信息网最后更新 2024年11月23日,OS: windows 7SEP : 12.1 RU6Refer article:http://www.symantec.com/docs/TECH103369First click "Attachm
千家信息网最后更新 2024年11月23日如何收集SEP的sylink debug日志

OS: windows 7

SEP : 12.1 RU6

Refer article:

http://www.symantec.com/docs/TECH103369

First click "Attachment" to download SylinkMonitor tool



Click SylinkMonitor_6733.exe to download it to your localfolder


Open it after downloading


OpenSEP interface and click "Help" -- > "Troubleshooting"


Add"ALL" by following below steps


Check the "Debug on", then click OK, and close"troubleshooting"


Now close SEP interface, this is very important due to youwouldn't stop SEP service if the interface is opening.


Type " smc -stop " in RUN


Then will popup a command window, wait for disappear


After the command windows disappear, type " smc -start " inRUN


Now you will see the sylink monitor shows details about SEPcommunication

Wait for 5 minutes or more, click stop , and Save


Restorethe settings on SEP client. If not, it will affect windows performance.


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